Addooco IT provides many levels of support for your business ensuring you get the level of cover you require.

Depending on the size of your IT infrastructure you may only require Ad-Hoc support which includes site visits, phone support and also remote support on a "pay as you go" rate. Alternatively you might want to set a budget towards IT support by using a support contract which eliminating any surprises in support costs and giving you a priority over Ad-Hoc support.

Companies with a large IT infrastructure that is essential to the running of their business may be interested in preventative maintenance. This involves on site visits a few days a year to ensure things are running smoothly and looking out for any potential issues that can be foreseen and putting steps in place to ensure your down time is to a minimum. This is also backed by a SLA to ensure if there is an issue we will respond to it within 4 hours of the call being made therefore remedying this issue in the quickest time possible.

Businesses with their own internal IT support could also ensure the peace of mind by having available in case anything happens when IT support staff is unavailable during annual leave or illness. We can also lend a helping hand with guidance for any large projects that your IT staff might need to perform ensuring they have the skills available to them and the required amount of technicians to get the job done in time.

 Interested or not sure which will best benefit your business?

Call us now on 01246 887887 and we can discuss and if required make a free on site assessment of your IT support needs.